FAQ
General
What makes Bonsens' Still Water different?
Bonsens’ Still Water originates from the pure glaciers of Mt. Kenya and undergoes a rigorous reverse osmosis purification process for unparalleled cleanliness and taste. We’re dedicated to providing the purest hydration experience possible.
Where can I buy Bonsens' Still Water?
You can find Bonsens’ Still Water at selected supermarkets and stores nationwide. Use our store locator on the “Where to Buy” page to find the nearest retailer. You can also purchase it directly from our online shop
Is your packaging environmentally friendly?
We are committed to sustainability. Our bottles are made from recyclable materials, and we’re constantly exploring ways to further reduce our environmental impact.
About the Water
What is reverse osmosis?
Reverse osmosis is an advanced water purification process that uses a semi-permeable membrane to remove impurities, contaminants, and even microorganisms. This results in exceptionally pure water.
Is Bonsens' Still Water safe for infants?
Yes, Bonsens’ Still Water’s exceptional purity makes it suitable for everyone, including infants. However, always consult your pediatrician for specific recommendations regarding your infant’s hydration.
What's the mineral content of Bonsens' Still Water?
Due to the reverse osmosis process, Bonsens’ Still Water has a very low mineral content. This provides a pure, clean taste that many people enjoy.
Orders & Shipping
Do you offer free shipping?
We offer free shipping on orders above a certain amount [specify the amount]. For orders below that threshold, shipping charges will be calculated at checkout.
What is your return policy?
If you’re not satisfied with your purchase, you can return unopened products within [number] days of receipt. Please see our [Return Policy page] for more details.
How long does shipping take?
Shipping times typically range from 14 business days depending on your location. You’ll receive a tracking number once your order has shipped.